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Shipping

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Shipping

We ship within the Continental United States only. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We try and get most orders out the same day if possible. Our order cut-off time is about 2:30 pm West Coast Time to still make it out the same day via UPS.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. We offer free shipping on many items and these are shipped using UPS regular ground. If you would like your shipment other than regular ground standard shipping rates will apply. Please contact us for exact shipping cost. Once items have shipped and left the warehouse National Pump Supply is not responsible for any damage caused during the shipping process. You must contact the shipper directly and file a claim with the shipping company. Customer is responsible for acceptable repackaging of all returns and National Pump Supply will not be responsible for return shipments lost or damaged that are returned by customers.

Free Shipping: We offer free shipping on most orders over $300 that do not exceed 35lbs and items shipping to Alaska and Hawaii do not qualify for free shipping. Orders that exceed 35lbs do not qualify for free shipping. If an order requires the items to be shipped on a pallet by regular ground freight that order does not qualify for free shipping. We will be happy to bill shipping to your UPS, FedEX or other shipping provider. Please contact us for any shipping questions or a shipping quote.

Contact Us: Sales@NationalPumpSupply.com

Warranty

Warranty: Quoted prices include standard factory warranties. Warranty requires install, start-up and operation as per the manufacturers IOM. 

Job Site Assistance: By Others

Start-Up: By Others

Commissioning: By Others: These services, if a project requires start up, they are responsibility of contractor or commissioning agent. Owner training assistance, as outlined in any equipment specifications the responsible of the commissioning agent. 

Clarifications & Exclusions
'ALTERNATES' are offered for consideration and will always be subject to the engineer's and owners approval. Excludes any seismic calculations or supports, coatings other than factory standard.

Terms: prices are quoted are "each" (unless stated otherwise) and FOB point of origin with no freight allowed freight ships via common ground carrier, and inside continental US Only - any special shipping requirements to be responsibility of purchaser. We offer all prices less tax, with a validity of 30 days from the date quoted and all sales are final. Once items have shipped and left the warehouse National Pump Supply is not responsible for any damage caused during the shipping process. You must contact the shipper directly and file a claim with the shipping company.

Lead Time: All prices offered are based on standard factory lead times (or) as stated within quotation. Expedited shipments may be available at an additional charge. Contact your Sales Engineer for the ETA of any specific equipment on any order or quotation.